Privacy Policy

1. Who We Are

AIRIX (airix.app) operates this service. References to “we”, “us”, or “our” refer to AIRIX.

2. Information We Collect

We collect the following information:

• Business information — name, website, city, and industry, as provided by you during checkout.
• Email address — used for account access, billing, and weekly reports.
• Payment information — processed and stored by Stripe. We do not store your card details.
• Scan data — AI platform responses related to your business, including visibility scores, competitor mentions, and cited sources.
• Usage data — standard server logs and analytics data (IP address, browser type, pages visited).

3. How We Use Your Information

• To provide, maintain, and improve the service.
• To scan AI platforms on your behalf and generate visibility reports.
• To generate structured data, descriptions, and profile pages for your business.
• To send weekly scan reports and service communications via email.
• To process payments through Stripe.
• To submit your public profile URL to search engines for indexing.

4. Third-Party Services

We share data with the following third-party services as necessary to operate:

• Stripe — payment processing. Subject to Stripe's Privacy Policy.
• Supabase — database hosting and authentication.
• Resend — email delivery for weekly reports.
• AI platform APIs — we send your business name, industry, and city to AI platforms (OpenAI, Anthropic, Google, Perplexity, Groq) to perform scans. These queries are sent as standard API requests.
• IndexNow — we submit your public profile URL to search engines (Bing, Yandex) for indexing.
• Vercel — hosting and infrastructure.

5. Public Information

If you subscribe, a public profile page may be created at airix.app/b/your-business. This page displays your business name, industry, city, AI visibility breakdown, generated profile content, and FAQs. This page is publicly accessible and indexed by search engines. This is a core part of the service designed to improve your AI discoverability.

6. Email Communications

Subscribers receive weekly scan reports via email. You can unsubscribe from these reports at any time using the unsubscribe link in any email. Unsubscribing from reports does not cancel your subscription or affect service functionality.

7. Data Retention

We retain your data for as long as your subscription is active and for a reasonable period thereafter for record-keeping and legal purposes. Scan history is retained to provide trend data and historical reporting.

8. Data Security

We implement reasonable technical and organisational measures to protect your data, including encrypted connections (HTTPS), row-level security on database access, and secure API key management. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Your Rights

Depending on your jurisdiction, you may have rights regarding your personal data, including the right to access, correct, or delete it. To exercise these rights, contact us at support@airix.app. We will respond within 30 days.

10. Cookies

We use essential cookies for authentication and session management. We do not use advertising or tracking cookies.

11. International Users

AIRIX is operated from the United Kingdom and serves users globally. If you are accessing the service from outside the UK, your information may be transferred to, stored, and processed in the UK and other countries where our service providers operate (including the United States). By using the service, you consent to this transfer. We process data in accordance with UK data protection laws.

12. Children

The service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

13. Changes

We may update this Privacy Policy from time to time. Continued use of the service after changes constitutes acceptance.

14. Contact

For questions about this Privacy Policy, contact us at support@airix.app.